Frequent Asked Question
General information
Is it possible to have a free trial of the single sign-up service on the Supplier Registers?
Sure, by registering for free at networkpa.it through the FREE subscription, you will be able to try the service of automatic replication of registration data on 2 Contracting Authorities of your choice.
You will also be able to view the last 5 notices and receive notifications about the procedures of the two Contracting Authorities.
The FREE Subscription has no time expiration.
Where can I view the list of Contracting Authorities?
You can view the complete list of contracting authorities free of charge by registering at www.networkpa.it and logging in as a free user of the https://albi.networkpa.it platform.
How can NetworkPA help my business grow?
NetworkPA grows your business with innovative solutions that allow you to multiply your sales opportunities with the public sector. It offers a comprehensive overview of everything happening in Italy’s largest procurement circuit. It allows you to do competitor analysis, research, and monitor new sales opportunities.
What is the NetworkPA’s Supplier Register?
NetworkPA centralizes in a single system all the e-procurement platforms of the DigitalPA network (e-purchasing, supplier registers, e-tendering), nationally and internationally, with more than 500+ contracting authorities present (central purchasing bodies and local government, health, education, and research companies, consortia and multi-service companies, subsidiaries and large private companies) and more than 120,000 active economic operators.
The NetworkPA Supplier Register allows the economic operator to:
- Manage their profile and subscriptions to active e-procurement platforms;
- Access with a single account to all the platforms with which it synchronizes;
- Replicate unlimited registration data in all Supplier Registers with a single click;
- Monitor and participate in open tenders;
- Increased visibility with thousands of contracting authorities, resulting in more opportunities to be invited to negotiated procedures.
- Exclusive NetworkPA app for monitoring roles and solicitations from smartphones and tablets;
- Calls for Tenders: View the list of public tenders from the major national and European databases (MEPA, Sintel, Stella, TED, etc.).
- Tender Results: quickly view data on the awards of procedures carried out on different platforms;
- Benchmark Analysis: analyze public contracts, competitor awards, and all the awards published by the contracting authorities on ANAC XML, through an interface that is fast, simple, and intuitive.
We offer dedicated assistance via a ticketing system, directly from the platform.
How do you access NetworkPA?
Access is through an Internet browser (Chrome, Firefox, Safari, etc…) on a PC or other mobile device connected to the Internet. If you have a PLUS or UNLIMITED subscription, you can access it through the dedicated mobile app.
NetworkPA platform
How can I edit the size of my company?
If the size of your company has changed and you need to update this data, contact our assistance service.
Our operators will be at your disposal to make the change.
What is the Benchmark Analysis?
The Benchmark Analysis will allow you to analyze public contracts, liquidations, competitor awards, and all the awards of the contracting authorities published on ANAC XML from 2015 to date, through an interface that is fast, simple, and intuitive.
Will I be qualified after I synchronize my data?
Requests for validation must be submitted to the attention of the individual Contracting Authority. Each authority will process the request and issue the qualification. The qualification to the registers of the e-procurement platforms must be carried out individually for each entity by the economic operator, who will take care to select the authorities of interest to him, due to the fact that each platform could differ, even minimally, from the others (it could have customized fields).
What call for tenders can I see on NetworkPA?
The PLUS and UNLIMITED subscriptions give you access to an extensive list of tenders. You will be able to consult the tenders issued by the contracting authorities present in NetworkPA, as well as tenders from other sources (e.g. Mepa, Sintel, S.TEL.LA of the Lazio Region, START of the Tuscany Region, EmPULIA, SardegnaCAT, Intercent-ER, INVA Valle d’Aosta, Sicily Region, and TED European Tenders), which are constantly updated. Other sources will be made available periodically.
The tenders in this section are extracted through automated search tools. The source platforms are responsible for the accuracy and completeness of the information on each procedure.
How does the final accreditation of the operator to the Authority’s Supplier Register take place?
An Economic Operator’s accreditation process begins with the completion of the NetworkPA registration steps, including the information required by the entity. Submission of the appropriate self-certification and formal request for qualification takes place on the Contracting Authority’s platform.
If the self-certification feature is enabled on the Contracting Authority’s platform and the registration process is correct, the Economic Operator will be automatically activated.
In the case of manual qualification, once the information received has been verified, the authority will review the file and decide whether or not to accredit the economic operator. In the case of both acceptance and rejection of the application, a notification will be sent to the economic operator with details of the status of its application for authorization.
Do you need support in order to request qualification for the Registers?
Can a supplier be accredited for more than one product category?
Yes, upon registration, each supplier selects one or more lists and product categories of interest.
Similarly, the public works contractor can select several public works categories, and the technical professional can select several works and services.
It is therefore possible to register on several lists at the same time.
Can an enrolled economic operator change the data entered in the register?
Absolutely yes. Any economic operator enrolled in one of the registers can modify its data from their reserved area.
If you modify any data, you will have to go through the synchronization process again in order to transmit the modified data to each platform.
What are the requirements to participate in a digital tender?
In order to participate in an electronic tender, it is obligatory to have a digital signature, a PEC (certified electronic mail), and to acquire time stamps, if required by the Authority.
In the case of direct negotiation or a piece of trust, the qualified suppliers enrolled in the electronic Register of the Contracting Authority may be selected and receive an invitation to participate. In the case of open tenders, on the other hand, only partial registration is required in order to obtain the access codes to participate in the digital tender notice, visible in the active tender list of the reserved area.
Do you need support to participate in a tender?
What is single sign-on?
Single sign-on is the ability for the user to perform a single authentication that is valid for all platforms with which they are synchronized.
Using the NetworkPA credentials, the user will be able to access the NetworkPA platform as well as the Contracting Authority platforms for which he or she is synchronized.
What is data synchronisation?
Data synchronization is the process of sending data from the Supplier Register entry form to the Network Procurement Stations (DigitalPA) platforms.
If you change any data in NetworkPA, you must go through this synchronization to send the changed data to each platform.
Can the tender participant ensure that the administrative documentation and technical/economic offer are correctly received?
After sending the technical and economic offer, the client receives a PEC e-mail with the list of uploaded files (name – size – date) and a unique identification code (hash code generated with the sha 256 algorithm).
This procedure provides absolute certainty of the identity of the file entered into the system, also from a legal point of view in case of appeal.
Can the supplier electronically ask the Contracting Authority questions regarding the call?
Yes, a messaging area is available on the tender page to ask questions. The participant will receive the answer in their private area and their mailbox.
Will the rankings be visible online?
Yes, as soon as the ranking is created, the awarding company and the awarding criteria will be announced in the “Awards” section. At the same time, the ranking will be published on the organization’s official portal.
Costs and Services
Is it possible to purchase the Benchmark package separately?
Absolutely. You can activate a Benchmark Analysis package or add it to your Subscription.
Semi-annual or annual packages are available.
How do I purchase the different subscription plans (START, PLUS, UNLIMITED)?
Subscriptions can be purchased directly online.
- Register for free or log in;
- Select the type of activity;
- Select the plan that interests you on the Subscriptions page;
- Add the product to your cart;
- Enter your shopping cart and complete your order by selecting your preferred billing address and payment method;
- Receive an email confirmation of your purchase;
- Log in to the platform and start increasing your business opportunities.
What features are included with the START subscription?
With the START subscription, you will be able to:
- View the full list of available supplier directories
- Select 10 Contracting Authorities and try automatic replication of your listing data for free
- Sign in with a single account for all the platforms you sync with
- A guided compilation of articles 94 and 95 D.Lgs. 36/2023
- View published public notices and confidential negotiations from contracting authorities where you have qualified
- Benchmark analysis:Â 5 queries limited to 2020
What features are included with the UNLIMITED subscription?
With the UNLIMITED subscription, you will be able to:
- View the full list of available supplier directories
- Unlimited replication of record data across all supplier registers with a single click
- Log in with a single account across all synchronized platforms
- Access the full list of published tenders
- Receive notifications of new tenders, new invitations to tender, deadline reminders, and more from all connected registers
- Guided compilation of Articles 94 and 95 D.Lgs. 36/2023
- NetworkPA app for monitoring registers and tenders from smartphones and tablets
- Exclusive discounts on consulting and training services
- Dedicated ASSISTANCE via ticket opening, directly from your platform
- Calls for Tenders – view the list of public tenders from the main national and European databases (MEPA, Sintel, Stella, TED, etc.)
- Unlimited Benchmark Analysis – unlimited searches across the entire database of contracts from 2015 to present
How do I cancel the automatic renewal of my subscription?
CREDIT CARD
To cancel automatic renewal when paying by credit card, log in to your member area and uncheck the “AUTOMATIC RENEWAL” box directly in the “Subscription” area.
PAYPAL
If you pay by PayPal, you must cancel the automatic renewal directly from your personal PayPal account.
Note: Canceling a subscription will cancel all future scheduled payments for that subscription.
What features are included with the FREE subscription?
With the FREE subscription, you will be able to:
- View the full list of available supplier directories
- Select two Contracting Authorities and try automatic replication of your listing data for free
- Sign in with a single account for all the platforms you sync with
- A guided compilation of articles 80 and 50 and financial flows
- View the last 5 published notices
- Benchmark analysis: 5 queries limited to 2015
What features are included with the PLUS subscription?
- With the PLUS subscription, you will be able to:
- View the full list of available supplier directories
- Unlimited replication of record data across all supplier registers with a single click
- Log in with a single account across all synchronized platforms
- Access the full list of published tenders
- Receive notifications of new tenders, new invitations to tender, deadline reminders, and more from all connected registers
- Guided compilation of Articles 94 and 95 D.Lgs. 36/2023
- NetworkPA app for monitoring registers and tenders from smartphones and tablets
- Exclusive discounts on consulting and training services
- Dedicated ASSISTANCE via ticket opening, directly from your platform
- Calls for Tenders – view the list of public tenders from the main national and European databases (MEPA, Sintel, Stella, TED, etc.)
- Tender Results – quickly view data on the awards of procedures carried out on different platforms
- Benchmark analysis:Â 5 queries
How can I purchase the services?
It is easy, right online, with just a few clicks!
- Register for free or log in;
- Click on the service you are interested in on the Services page;
- Add the product to your cart;
- Enter your cart and complete the order by selecting your billing address and payment method;
- You will receive an email confirming your purchase;
- You will be contacted by Customer Service to schedule an appointment with our experts to perform the service.
Can I request support services at any time?
Of course, support services are always available in the Services section.
You can request a quote or purchase the service you need directly from eCommerce. Once you have completed the purchase process, our customer service department will contact you to schedule an appointment with our experts to deliver the service. By purchasing the subscription, you will automatically receive a 20% discount that the system will calculate for the first service you purchase after subscribing.
Will I be notified when my subscription expires?
Yes, starting one month before your subscription expires, you will receive 4 automatic emails reminding you that your subscription is about to expire.
Does the subscription renewal take place automatically?
Yes, unless you deactivate the automatic renewal option from your account, the system will automatically renew your subscription upon expiry without any interruption of the service.
Is it possible to cancel an ongoing subscription?
No, you cannot cancel an ongoing subscription. To cancel it when it expires, you have two options:
- From your profile, go to the “Subscription” section and click “Cancel”. This will preserve all functionality until the subscription expires. After expiration, the subscription will be deactivated. To avoid fees, we recommend that you cancel your subscription at least 48 hours prior to the renewal date. This will cancel all future payments associated with the subscription.
- You can also turn off automatic renewal in the “Subscription” section. Your subscription will not renew when it expires and will be canceled. If you decide to re-subscribe at a later date, you will need to proceed with a new subscription.
For more information, please review NetworkPA’s Terms and Conditions at https://www.networkpa.it/en/general-terms-and-conditions/ or contact us at https://helpdesk.digitalpa.net/.
Assistance and Support
I have problems using eCommerce or within the NetworkPA platform, who do I contact?
Within the platform, you will find comprehensive FAQs and video tutorials to guide you through the one-time registration process, as well as a ticket system to submit reports to our technical experts.
However, if you need additional help, you can contact our technical support.
